Solution:
Category:
Campaign
Golden Ember – Appreciation Night 2025
Brand
WorldFirst
Success Story
Novaon Digital partnered with WorldFirst to create Golden Ember, an appreciation night that translated trust, connection, and long-term partnership into a cohesive brand experience. The event welcomed over 120 customers, received positive feedback, and inspired sharing on personal social channels, helping strengthen customer and partner relationships ahead of 2026.
Context & Objectives
As product and technology differences among international payment platforms narrowed, trust and relationship quality became increasingly important to business customers. WorldFirst needed an appreciation night that recognised the contributions of customers, partners, and employees while reinforcing its image as a professional, transparent global financial brand committed to long-term partnership.
Brand Experience Implementations
Novaon Digital developed “Golden Ember”, using enduring embers to symbolise the contributions of customers, partners, and employees. Art Deco and The Great Gatsby inspirations, paired with black, red, and gold, created a consistent visual identity across touchpoints. The Raise – Praise – Amaze journey guided guests through welcoming, recognition, networking, and entertainment, connecting 2025 achievements with a shared commitment to 2026.
Campaign Objectives
– Recognise and appreciate the contributions of customers, partners, and employees.
– Strengthen connections, trust, and long-term loyalty.
– Reinforce WorldFirst’s professional, reliable brand image and commitment to businesses.
– Build a foundation for collaboration and growth opportunities in 2026.
Novaon Digital’s Scope of Work
– Creative Concept & Visual Identity: Developed Golden Ember, the key visual, and consistent designs for invitations, photowalls, stage, and décor.
– Guest Experience: Video invitations, red carpet, welcome drinks, lapel pins, and 360 Glam Cam.
– Recognition & Key Moment: 2025 recap video, WorldFirst Awards, a Broadway performance featuring an LED Sphere, and a ceremonial toast.
– Entertainment & Engagement: Gala dinner, Jazz, Lucky Draw, Golden Ball Roll, The Best Outfit, and networking.
– Event Operations: Coordinated delivery within 2–3 weeks, optimised the budget, and prioritised key experience touchpoints.